# Region and Access

#### Why does the app say trade\[XYZ] is not available in my location?&#x20;

Unfortunately, trade\[XYZ] is not offered in certain territories and your access may be restricted. This is part of our compliance obligations. If you’ve moved to a supported region and still get the message, you might need to clear cache or contact support.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.trade.xyz/support-and-faqs/faqs/region-and-access.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
